Reverse-engineering electronic services

Costas Vassilakis, George Lepouras, Akrivi Katifori
Proceedings of the 1st International Conference on Software and Data Technologies (ICSOFT 2006)

Abstract
Although electronic transaction services are considered to be a necessity for e-government, it has not been possible insofar to unleash their full potential. E-forms are central to the development of e-government, being a basic means for implementing the majority of the public services considered as required for local and central public administration authorities. In this paper, we present an object-oriented model for e-form-based administrative services, which spans the e-service lifecycle, including development, deployment and use by enterprises and citizens, data collection and communication with legacy information systems. The proposed approach encompasses semantic, structural and active aspects of e-forms, providing thus an inclusive framework for modelling electronic services.

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