Exploring Self-organisation in Crowd Teams

TitleExploring Self-organisation in Crowd Teams
Publication TypeConference Paper
Year of Publication2020
AuthorsLykourentzou I, Liapis A, Papastathis C, Papangelis K, Vassilakis C
Conference NameProceedings of the Crowd-Powered e-Services (CROPS) Workshop in the context of the 19th IFIP Conference on e-Business, e-Services and e-Society (I3E 2019)
Date Published01/2020
Keywordscomputer-supported collaboration, creative writing, crowd teams, self-organization

Online crowds have the potential to do more complex work in teams, rather than as individuals. Team formation algorithms typically maximize some notion of global utility of team output by allocating people to teams or tasks. However, decisions made by these algorithms do not consider the decisions or preferences of the people themselves. This paper explores a complementary strategy, which relies on the crowd itself to self-organize into eective teams. Our preliminary results show that users perceive the ability to choose their teammate extremely useful in a crowdsourcing setting. We also nd that self-organisation makes users feel more productive, creative and responsible for their work product.