Manolis Kalikakis, Dimitris Gouscos, Costas Vasillakis, Panagiotis Georgiadis
Proceedings of the 1st International Conference on Methodologies, Technologies and Tools enabling e-Government

Abstract:
The tax collection process has been described as a bureaucratic one, that confines citizen involvement to the role of passive fulfillment of administrative and financial obligations. Active citizen participation, in the form of some political say on the allocation of collected taxes which could potentially improve and further legitimize tax collection, is not a part of the traditional taxation model. In this paper we describe a new taxation model which, in the spirit of participatory budgeting approaches, supports active citizens’ participation on decision making regarding tax funds allocation.

Note: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

Costas Vassilakis, George Lepouras, John Fraser, Simon Haston, Panagiotis Georgiadis
e-Service Journal, Indianna University Press, 2005

Abstract:
E-government initiatives have been proven to deliver significant benefits, both for suppliers of electronic services (public authorities and organisations) and for the public, to whom services are addressed. However, the pace with which electronic services are made available and adopted is lower than planned or expected; governments tend to be slow in releasing new services, and citizens often prefer to conduct business with the government through paper forms and physical presence, rather than using online methods. This indicates that certain barriers exist that hinder the transition to electronic services. In this paper, we present the results of a survey among electronic service stakeholder groups, to identify the most important barriers to electronic service development. Documentation of barriers is considered important, since administrations may take certain measures to overcome them. Hints on how specific barriers may be overcome are also given in this paper.

Note: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

M. Kalikakis, D. Gouscos, K. Vassilakis, P. Georgiadis
Proceedings of the 2nd International Workshop "E-taxation: State & Perspectives", 2007

Abstract:
This paper presents the current model for taxation and distribution of the taxes to government activities, and an alternative model is presented, according to which tax-payers can determine, to some extent, the way that the taxes they pay will be spent. The goal of this proposal is to increase citizen involvement and system transparency. The model proposal comes complete with an architecture that supports the realization of the proposed scheme.

Note: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.

G. Laskaridis, C. Vassilakis, G. Lepouras, S. Rouvas
Proceedings of the PCHCI 2001 Workshop: "Transforming Web Surfers to E-Shoppers", Patras, Greece, December 2001, pp. 47-50.

Abstract
Both the business sector and the government are nowadays embracing Internet technologies in order to provide high quality on-line services to their "target groups". In both cases, service providers are trying to transform web surfers, casually visiting their web sites to seek information, to users of their electronic services, i.e. e-consumers and. e-citizens. In this paper, we address the similarities and the differences between the business and the government, when they act as service providers, with respect to the factors for successful service and the issues that must be addressed.

Note: This material is presented to ensure timely dissemination of scholarly and technical work. Copyright and all rights therein are retained by authors or by other copyright holders. All persons copying this information are expected to adhere to the terms and constraints invoked by each author's copyright. In most cases, these works may not be reposted without the explicit permission of the copyright holder.