@conference {667640,
	title = {An Object-Oriented Approach for Designing Administrative E-forms and Transactional E-services},
	booktitle = {OOIS {\textquoteright}02: Proceedings of the 8th International Conference on Object-Oriented. Information Systems},
	year = {2002},
	month = {9},
	pages = {19{\textendash}30},
	publisher = {Springer-Verlag},
	organization = {Springer-Verlag},
	address = {London, UK},
	abstract = {Although electronic transaction services are considered to be a necessity for e-government, it has not been possible insofar to unleash their full potential. E-forms are central to the development of e-government, being a basic means for implementing the majority of the public services considered as required for local and central public administration authorities. In this paper, we present an object-oriented model for e-form-based administrative services, which spans the e-service lifecycle, including development, deployment and use by enterprises and citizens, data collection and communication with legacy information systems. The proposed approach encompasses semantic, structural and active aspects of e-forms, providing thus an inclusive framework for modelling electronic services.},
	isbn = {3-540-44087-9},
	doi = {10.1007/3-540-46102-7_6},
	author = {D. Gouscos and S. Rouvas and Costas Vassilakis and P. Georgiadis}
}
