@article {DBLP:journals/eg/VassilakisLHL05,
	title = {An XML model for electronic services},
	journal = {Electronic Government},
	volume = {2},
	number = {1},
	year = {2005},
	pages = {41-55},
	abstract = {With the need for electronic services to be developed and deployed more and more rapidly, it is imperative that concrete models of electronic services are developed, to facilitate systematic work of electronic service stakeholders, concrete semantics and coherent representations across services developed within an organisation. Using the XML language to develop such a model, offers a number of additional advantages, such as rich semantics, facilitation of data interchange, extensibility, high abstraction levels and possibility for mechanical processing. In this paper we present the design aspects of an XML model for electronic services, which has been used for building a repository of interlinked elements representing e-services. A web-based interface for the management of this repository and a tool for automatically compiling e-service descriptions into executable images have been developed alongside. The model has been evaluated by a mixture of electronic service stakeholders, and the results of this evaluation are also presented.},
	doi = {10.1504/EG.2005.006647},
	author = {Costas Vassilakis and Giorgos Lepouras and C. Halatsis and Tomas Pariente Lobo}
}
@conference {gorilas2003,
	title = {E-forms services for the Public Sector: Shifting Development Effort from Programmers to Domain Experts},
	booktitle = {Proceedings of e-Challenges 2003},
	year = {2003},
	month = {10},
	abstract = {E-forms have a central role in a significant number of e-government services. This paper presents a knowledge-based technical platform aiming to assist public sector employees to generate online transaction services by simplifying their development, maintenance and integration with installed IT systems. At the heart of this platform lies the knowledge and transaction services repository. This repository consists of a number of XML document types that incorporate all necessary details for creating and managing online transaction services. The main underlying idea is to provide a platform with intuitive interfaces that can be used directly by domain experts thus minimising the need for personnel with IT skills. This platform is currently under development within the IST SmartGov project.},
	author = {Stelios Gorilas and Costas Vassilakis and Tomas Pariente Lobo and E. Tambouris}
}
