@conference {DBLP:conf/icsoft/VassilakisLK06,
	title = {Reverse engineering electronic services: from e-forms to knowledge},
	booktitle = {ICSOFT (1)},
	year = {2006},
	month = {9},
	pages = {273-278},
	abstract = {On their route to e-governance, public administrations have developed e-services. Each e-service encompasses a significant amount of knowledge in the form of examples, help texts, legislation excerpts, validation checks etc. This knowledge has been offered by domain experts in the phases of service analysis, design and implementation, being however bundled within the software, it cannot be readily retrieved and used in other organizational processes, including the development of new services. In this paper, we present an approach for reverse engineering e-services, in order to formulate knowledge items of a high level of abstraction, which can be made available to the employees of the organizations. Moreover, the knowledge items formulated in the reverse engineering process are stored into a knowledge-based e-service development platform, making them readily available for use in the development of other services.},
	author = {Costas Vassilakis and Giorgos Lepouras and Akrivi Katifori}
}
@article {1009361,
	title = {Real exhibitions in a virtual museum},
	journal = {Virtual Reality},
	volume = {7},
	number = {2},
	year = {2004},
	pages = {120{\textendash}128},
	publisher = {Springer-Verlag},
	address = {London, UK},
	abstract = {When creating a virtual environment open to the public a number of challenges have to be addressed. The equipment has to be chosen carefully in order to be be able to withstand hard every-day usage, the application has not only to be robust and easy to use, but has also to be appealing to the user, etc. The current paper presents findings gathered from the creation of a multi-thematic virtual museum environment to be offered to visitors of real world museums. A number of design and implementation aspects are described along with an experiment designed to evaluate alternative approaches for implementing the navigation in a virtual museum environment. The paper is concluded with insights gained from the development of the Virtual Museum and portrays future research plans.},
	issn = {1359-4338},
	doi = {10.1007/s10055-004-0121-5},
	url = {https://link.springer.com/article/10.1007/s10055-004-0121-5},
	author = {Giorgos Lepouras and Akrivi Katifori and Costas Vassilakis and D. Charitos}
}
@conference {Lep2004d,
	title = {Reusability in Electronic Services Development},
	booktitle = {Proceedings of the CSITeA 04 conference},
	year = {2004},
	month = {12},
	abstract = {Electronic government employs electronic services to facilitate interaction with citizens and enterprises and deliver a rich and high quality spectrum of services. Development of electronic services can be greatly assisted, both in terms of development cost and roll-out time, by exploiting the reusability inherent in them. Reusability may be promoted by identifying reusable objects in the context of electronic service development, building and populating a repository with such components and providing the means for developers to locate, extract and adapt them to suit the task at hand. In this paper we analyse electronic services to recognise reusable components and present means and techniques that empower electronic service developers to build electronic services through reusable components.},
	author = {Costas Vassilakis and Giorgos Lepouras}
}
