@article {828,
	title = {Chatbots for Cultural Venues: A Topic-Based Approach},
	journal = {Algorithms},
	volume = {16},
	year = {2023},
	month = {jul},
	pages = {339},
	abstract = {<p>Digital assistants{\textemdash}such as chatbots{\textemdash}facilitate the interaction between persons and machines and are increasingly used in web pages of enterprises and organizations. This paper presents a methodology for the creation of chatbots that offer access to museum information. The paper introduces an information model that is offered through the chatbot, which subsequently maps the museum{\textquoteright}s modeled information to structures of DialogFlow, Google{\textquoteright}s chatbot engine. Means for automating the chatbot generation process are also presented. The evaluation of the methodology is illustrated through the application of a real case, wherein we developed a chatbot for the Archaeological Museum of Tripolis, Greece.</p>
},
	keywords = {chatbots, cultural venues, Museums, RDF triples, topics},
	doi = {10.3390/a16070339},
	url = {https://doi.org/10.3390/a16070339},
	author = {Vasilis Bouras and Dimitris Spiliotopoulos and Dionisis Margaris and Costas Vassilakis and Konstantinos Kotis and Angeliki Antoniou and George Lepouras and Manolis Wallace and Vassilis Poulopoulos}
}
@conference {778,
	title = {{\textquotedblleft}Talking{\textquotedblright} Triples to Museum Chatbots},
	booktitle = {Proceedings of the 22nd International Conference on Human-Computer Interaction, volume "Culture and Computing"},
	year = {2020},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	abstract = {<p>The paper presents recent work on the design and development of AI chatbots for museums using Knowledge Graphs (KGs). The utilization of KGs as a key technology for implementing chatbots raises not only issues related to the representation and structuring of exhibits{\textquoteright} knowledge in suitable formalism and models, but also issues related to the translation of natural language dialogues to and from the selected technology for the formal representation and structuring of information and knowledge. Moreover, such a translation must be as transparent as possible to visitors, towards a realistic human-like question-answering process. The paper reviews and evaluates a number of recent approaches for the use of KGs in developing AI chatbots, as well as key tools that provide solutions for natural language translation and the querying of Knowledge Bases and Linked Open Data sources. This evaluation aims to provide answers to issues that are identified within the proposed MuBot approach for designing and implementing AI chatbots for museums. The paper also presents Cretan MuBot, the first experimental KG/Ontology-based AI chatbot of the MuBot Platform, which is under development in the Heracleum Archaeological Museum.</p>
},
	keywords = {chatbots, knowledge graphs, Museums, NLP, RDF triples},
	doi = {10.1007/978-3-030-50267-6_22},
	author = {Savvas Varitimiadis and Konstantinos Kotis and Dimitris Spiliotopoulos and Costas Vassilakis and Dionisis Margaris}
}
@conference {Charitos2001284,
	title = {Designing a virtual museum within a museum},
	booktitle = {Proceedings VAST 2001 Virtual Reality, Archeology, and Cultural Heritage},
	year = {2001},
	note = {cited By (since 1996) 0},
	month = {11},
	pages = {284},
	abstract = {The designing of a virtual museum within a museum was discussed. In regard with it, the Virtual Museum project sponsored by the Greek General Secretariat of Research and Technology was presented. The project{\textquoteright}s main objective was to create a virtual environment (VE) for enhancing the experience of visiting a museum by affording view and manipulation of certain exhibits.},
	keywords = {Information retrieval systems, Internet, Museums, Technical presentations, Three dimensional computer graphics, Virtual museum, Virtual reality},
	doi = {10.1145/584993.585043},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-0141426770\&partnerID=40\&md5=50066081a4e5d55bfc3c823813535add},
	author = {D. Charitos and Giorgos Lepouras and Costas Vassilakis and Akrivi Katifori and Charissi, A. and Halatsi, L.},
	editor = {S. N. Spencer}
}
