@article {Vassilakis2009325,
	title = {A heuristics-based approach to reverse engineering of electronic services},
	journal = {Information and Software Technology},
	volume = {51},
	number = {2},
	year = {2009},
	note = {cited By (since 1996) 1},
	pages = {325-336},
	abstract = {Since the beginning of the electronic era, public administrations and enterprises have been developing services, through which citizens, businesses and customers can conduct their transactions with the offering entity. Each electronic service contains a substantial amount of knowledge in the form help texts, rules of use or legislation excerpts, examples, validation checks, etc. This knowledge has been extracted from domain experts when the services were developed, especially in the phases of analysis and design, and was subsequently translated into software. In the latter format though, knowledge cannot be readily used in organizational processes, such as knowledge sharing and development of new services. In this paper, we present an approach for reverse engineering electronic services in order to create knowledge items of high levels of abstraction, which can be used in knowledge sharing environments as well as in service development platforms. The proposed approach has been implemented and configured to generate artifacts for the SmartGov service development platform. Finally, an evaluation of the proposed approach is presented to assess its efficiency regarding various aspects of the reverse engineering process. Β{\textcopyright} 2008 Elsevier B.V. All rights reserved.},
	keywords = {Analysis and designs, Domain experts, e-government, electronic services, Government data processing, Help texts, In services, Knowledge engineering, Knowledge sharing, Levels of abstractions, Management, New services, Organizational knowledge, Organizational processes, Public administrations, Reengineering, Reverse engineering, Reverse engineering processes, Service developments, Validation checks},
	doi = {10.1016/j.infsof.2008.04.003},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-56949100815\&partnerID=40\&md5=223ff82eddd9005b8e6f7fac1aa9c810},
	author = {Costas Vassilakis and Giorgos Lepouras and Akrivi Katifori}
}
@conference {Golemati2008106,
	title = {An interview-based user study on the use of visualizations for folder browsing},
	booktitle = {Proceedings of the International Conference on Information Visualisation},
	year = {2008},
	note = {cited By (since 1996) 0},
	month = {7},
	pages = {106-112},
	abstract = {Hierarchically structured data collections often need to be visualized for the purposes of digital information management and presentation. File browsing, in particular, has an inherent hierarchical structure and plays an important role in the context of Personal Information Management (PIM). A multitude of file browsers are nowadays available, offering different functionalities, while users adopt diverse practices and habits for browsing activities. In this paper, we investigate these aspects to obtain insights into their advantages and disadvantages and suggest solutions in the area of PIM, as well as in other domains employing similar visualization paradigms. The presented study focuses on the two most widespread visualizations used by file browsers, the indented list and zoomable interface paradigms, and assesses their effectiveness for various tasks and contexts, both by exploiting results on existing evaluations on hierarchy visualizations and folder hierarchy visualizations in particular, and by conducting an interviewbased user study. Β{\textcopyright} 2008 IEEE.},
	keywords = {Administrative data processing, File browser visualization, Indented list visualization, Information analysis, Information management, Information science, Intermodulation, Intermodulation measurement, International conferences, Management, Management information systems, Telecommunication services, User study, Windows explorer},
	doi = {10.1109/IV.2008.90},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-51749097531\&partnerID=40\&md5=66afc30e74191773d1c950ac83ba9ac7},
	author = {M. Golemati and Akrivi Katifori and E.G. Giannopoulou and I. Daradimos and Costas Vassilakis and Giorgos Lepouras and C. Halatsis}
}
@conference {Katifori2008133,
	title = {Selected results of a comparative study of four ontology visualization methods for information retrieval tasks},
	booktitle = {Proceedings of the 2nd International Conference on Research Challenges in Information Science, RCIS 2008},
	year = {2008},
	note = {cited By (since 1996) 0},
	month = {6},
	pages = {133-140},
	abstract = {The need for effective ontology visualization for design, management and browsing has arisen as a result of the progress in the areas of Semantic Web and Personal Information Management. There are several ontology visualizations available through existing ontology management tools, but not as many evaluations to determine their advantages and disadvantages and their suitability for various ontologies and user groups. This work presents selected results of an evaluation of four visualization methods in ProtΓ{\textcopyright}gΓ{\textcopyright}.},
	keywords = {Communication, Comparative studies, Information management, Information retrieval, Information science, Information services, Information theory, Management, Management information systems, Ontology, Ontology managements, Personal Information managements, Semantic Web, Telecommunication services, User groups, User interfaces, Visualization, visualization methods},
	doi = {10.1109/RCIS.2008.4632101},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-57349172797\&partnerID=40\&md5=1f36a9a0febecb929cd7904c84004143},
	author = {Akrivi Katifori and Elena Torou and Costas Vassilakis and Giorgos Lepouras and C. Halatsis}
}
