@article {818,
	title = {Disruptive Technologies for Parliaments: A Literature Review},
	journal = {Future Internet},
	volume = {15},
	year = {2023},
	month = {feb},
	pages = {66},
	abstract = {<p>Exploitation and use of disruptive technologies, such as the Internet of Things, recommender systems, and artificial intelligence, with an ambidextrous balance, are a challenge, nowadays. Users of the technologies, and stakeholders, could be part of a new organisational model that affects business procedures and processes. Additionally, the use of inclusive participatory organisational models is essential for the effective adoption of these technologies. Such models aim to transform organisational structures, as well. Public organisations, such as the parliament, could utilise information systems{\textquoteright} personalisation techniques. As there are a lot of efforts to define the framework, the methodology, the techniques, the platforms, and the suitable models for digital technologies adoption in public organisations, this paper aims to provide a literature review for disruptive technology inclusive use in parliaments. The review emphasises the assessment of the applicability of the technologies, their maturity and usefulness, user acceptance, their performance, and their correlation to the adoption of relevant innovative, inclusive organisational models. It is argued that the efficient digital transformation of democratic institutions, such as parliaments, with the use of advanced e-governance tools and disruptive technologies, requires strategic approaches for adoption, acceptance, and inclusive service adaptation.</p>
},
	keywords = {artificial intelligence, digital transformation, inclusiveness, Internet of Things, parliament, Recommender Systems},
	doi = {https://doi.org/10.3390/fi15020066},
	url = {https://www.mdpi.com/1999-5903/15/2/66},
	author = {Dimitris Koryzis and Dionisis Margaris and Costas Vassilakis and Konstantinos Kotis and Dimitris Spiliotopoulos}
}
@conference {786,
	title = {Policy Making Analysis and Practitioner User Experience},
	booktitle = {Proceedings of the 22nd International Conference on Human-Computer Interaction},
	year = {2020},
	publisher = {Springer International Publishing},
	organization = {Springer International Publishing},
	abstract = {<p>This article presents the work on social media analysis-driven policy-making platforms that are powered by classic social media analysis technologies, such as policy modelling, linguistic analysis, opinion mining, sentiment analysis and information visualization. The approach examines the user design perspective towards user experience in policymaking for all the innovative modules used. The technology behind such complex task is presented while the resulting platform is appraised on the potential for real world application. The findings drive the development and the requirements for the summative usability assessment tests. We also report on the level the practitioners adopted the policy formulation tools.</p>
},
	keywords = {Content Analysis, natural language interfaces, opinion mining, policy making, social network analysis, User Experience},
	doi = {10.1007/978-3-030-60114-0_29},
	author = {Dimitris Koryzis and Fotios Fitsilis and Dimitris Spiliotopoulos and Theocharis Theocharopoulos and Dionisis Margaris and Costas Vassilakis}
}
