@article {854, title = {Using Prediction Confidence Factors to Enhance Collaborative Filtering Recommendation Quality}, journal = {Technologies}, volume = {13}, year = {2025}, pages = {181}, abstract = {

Recommender systems suggest items that users are likely to accept by predicting ratings for items they have not already rated. Collaborative filtering is a widely used method that produces these predictions, based on the ratings of similar users, termed as near neighbors. However, in many cases, prediction errors occur and, therefore, the recommender system ends up either recommending unwanted products or missing out on products the user would actually desire. As a result, the quality of the recommendations that are produced is of major importance. In this paper, we introduce an advanced collaborative filtering recommendation algorithm that upgrades the quality of the recommendations that are produced by considering, along with the rating prediction value of the items computed by the plain collaborative filtering procedure, a number of confidence factors that each rating prediction fulfills. The presented algorithm maintains high recommendation coverage, and can be applied to every collaborative filtering dataset, since it is based only on the very basic information. Based on the application of the algorithm on widely used recommender systems datasets, the proposed algorithm significantly upgrades the recommendation quality, surpassing the performance of state-of-the-art research works that also consider confidence factors.

}, keywords = {Algorithm, collaborative filtering, prediction confidence factors, recommendation quality, Recommender Systems}, issn = {2227-7080}, doi = {https://doi.org/10.3390/technologies13050181}, url = {https://doi.org/10.3390/technologies13050181}, author = {Dionisis Margaris and Spiliotopoulos, Dimitris and Sgardelis, Kiriakos and Costas Vassilakis} } @conference {830, title = {A User Interface for Tuning QoS parameters in Recommendation-Based Business Process Scenario Adaptation}, booktitle = {Proceedings of the 19th International Conference on Web Information Systems and Technologies (WEBIST 2023)}, year = {2023}, abstract = {

The Web Services Business Process Execution Language (BPEL) is a special-purpose language that orchestrates web services into a high-level business process. A typical BPEL scenario contains invocations to preselected web services, along with their parameters. However, many recent research works support dynamic service selection, based on user-set policies and criteria. Furthermore, users may request a service recommendation, in which case functionally equivalent service offerings by different providers will be considered by the personalization module. Along with the recommendation request, users provide the policy parameters, which include minimum and maximum bounds for the non-functional attributes concerning the service, and the system exploits these bounds to select and use the optimal candidate services. However, in many real-life cases, a person will accept/purchase a product or a service that exceeds the threshold(s) that initially he/she has set, e.g. if the overhead is marginal or the offer is deemed appealing, or no satisfactory service candidates are identified using the initial settings. In this paper, we present and evaluate a specialized User Interface that allows the user to review service candidates marginally exceeding the specified bounds, and consider them while making the final service selection.

}, keywords = {adaptation, business processes, Personalisation, Recommendation, Recommender Systems, UI, Web services, WS-BPEL}, author = {Kiriakos Sgardelis and Dionisis Margaris and Dimitris Spiliotopoulos and Costas Vassilakis} } @conference {802, title = {A User Interface for Personalising WS-BPEL Scenarios}, booktitle = {Proceedings of the 2021 International Conference on Human-Computer Interaction: HCI in Business, Government and Organizations}, year = {2021}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, address = {Cham}, abstract = {

Due to the huge volume of web services available, both locally and in the cloud, the performance of users and systems need significant research attention. Since WS-BPEL is the dominant language for orchestrating individual web services into business processes, by composing WS-BPEL scripts/scenarios, graphical notations facilitating WS-BPEL design can be extremely useful. Current user interfaces allow WS-BPEL designers not only to invoke selected web services, but also to explicitly ask for recommendations. Then, the user interface appends the services achieving the highest score, according to the attributes{\textquoteright} importance, set by the designer, to their WS-BPEL scenario. However, since the final selection is produced automatically, rather than relying on the designers{\textquoteright} choices, many times, from a personalisation point of view, the adaptation fails. This work reports on the design, development and user evaluation of a user interface that incorporates functionalities that support the designers{\textquoteright} selection performance, thereby upgrading the personalisation level of the WS-BPEL scenarios, as well as the success of the adaptation.

}, keywords = {Personalisation, Recommender Systems, Usability, User evaluation, user interface, Web services, WS-BPEL scenarios}, isbn = {978-3-030-77750-0}, doi = {https://doi.org/10.1007/978-3-030-77750-0_25}, author = {Dionisis Margaris and Spiliotopoulos, Dimitris and Vasilopoulos, Dionysios and Costas Vassilakis} } @conference {785, title = {A User Interface for Personalized Web Service Selection in Business Processes}, booktitle = {Lecture Notes in Computer Science}, year = {2020}, publisher = {Springer International Publishing}, organization = {Springer International Publishing}, abstract = {

Nowadays, due to the huge volume of information available on the web, the need for personalization is more than necessary. Choosing the right information for each user is as important as the way this information is presented to him or her. Currently, user-triggered recommendation requests for web services are implemented as an automatic recommendation based on parametric computation. This work reports on a specialized user interface for business processes, where writing code entails invocation of business process information. The paper presents the user interface design for Personalized Web Service Selection in Business Process scenario execution and the user evaluation by business process engineers.

}, keywords = {adaptation, business processes, personalization, user interface, Web services, WS-BPEL}, doi = {10.1007/978-3-030-60152-2_41}, author = {Dionisis Margaris and Dimitris Spiliotopoulos and Costas Vassilakis and Gregory Karagiorgos} } @article {margaris-csimq-2017, title = {Using Time Clusters for Following Users{\textquoteright} Shifts in Rating Practices}, journal = {Complex Systems Informatics and Modeling Quarterly}, volume = {13}, year = {2017}, abstract = {Users that enter ratings for items follow different rating practices, in the sense that, when rating items, some users are more lenient, while others are stricter. This aspect is taken into account by the most widely used similarity metric in user-user collaborative filtering, namely, the Pearson Correlation, which adjusts each individual user rating by the mean value of the ratings entered by the specific user, when computing similarities. However, a user{\textquoteright}s rating practices change over time, i.e. a user could start as strict and subsequently become lenient or vice versa. In that sense, the practice of using a single mean value for adjusting users{\textquoteright} ratings is inadequate, since it fails to follow such shifts in users{\textquoteright} rating practices, leading to decreased rating prediction accuracy. In this work, we address this issue by using the concept of dynamic averages introduced earlier and we extend earlier work by (1) introducing the concept of rating time clusters and (2) presenting a novel algorithm for calculating dynamic user averages and exploiting them in user-user collaborative, filtering implementations. The proposed algorithm incorporates the aforementioned concept and is able to follow more successfully shifts in users{\textquoteright} rating practices. It has been evaluated using numerous datasets, and has been found to introduce significant gains in rating prediction accuracy, while outperforming the dynamic average computation approaches that are presented earlier.}, keywords = {collaborative filtering, Dynamic Average, Rating Abstention Interval, Rating Time Clusters, Ratings{\textquoteright} Timestamps, Recommender Systems}, issn = {2255-9922}, doi = {10.7250/csimq.2017-13.02}, author = {Dionisis Margaris and Costas Vassilakis} }