@conference {Christos2008248,
	title = {Exception resolution for BPEL processes: A middleware-based framework and performance evaluation},
	booktitle = {Proceedings of the 10th International Conference on Information Integration and Web-based Applications and Services, iiWAS 2008},
	year = {2008},
	note = {cited By (since 1996) 0},
	month = {12},
	pages = {248-256},
	abstract = {WS-BPEL is widely used nowadays for specifying and executing composite business processes within the Service Oriented Architecture (SOA). During the execution however, of such business processes, a number of faults stemming from the nature of SOA (e.g. network or server failures) may occur. The WS-BPEL scenario designer must therefore use the provisions offered by WS-BPEL to catch these exceptions and resolve them, usually by invoking some equivalent web service that is expected to be reachable and available. System fault handler specification is though an additional task for the WS scenario designer, while the presence of such handlers within the scenario necessitates extra maintenance activities, as new alternate services emerge or some of the specified ones are withdrawn. In this paper, we propose a middleware-based framework for system exception resolution, which undertakes the tasks of failure interception, discovery of alternate services and their invocation. The middleware is deployed and maintained independently of the WS-BPEL scenarios, removing thus the need for specifying and maintaining system fault handlers within the scenarios. We also present performance measures, establishing that the overhead imposed by the addition of the proposed middleware layer is minimal. Β{\textcopyright} 2008 ACM.},
	keywords = {Ad hoc networks, Business Process, Exception handling, Information retrieval, Information services, Maintenance activity, Middleware, Middleware layer, Performance evaluation, Performance measure, Performance metrics, Quality control, Quality of service, Quality of service (QoS), Scalability, Service oriented architecture (SOA), System faults, Telecommunication services, Web services, WS-BPEL},
	doi = {10.1145/1497308.1497355},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-70349146138\&partnerID=40\&md5=9a5231fe52fffef11707efd4f3489a37},
	author = {Christos Kareliotis and Costas Vassilakis and S. Rouvas and P. Georgiadis}
}
@article {Vassilakis200581,
	title = {Exploiting form semantics and validation checks to improve e-form layout},
	journal = {International Journal of Web Engineering and Technology},
	volume = {2},
	number = {1},
	year = {2005},
	note = {cited By (since 1996) 0},
	pages = {81-96},
	abstract = {On their route to the electronic era, organisations release on the web more and more complex form-based services, which require users to enter numerous data items interrelated by business rules. In such a context, it is crucial to provide optimal form layouts, in order to present the service users with interfaces that facilitate their work. This paper presents an integrated environment, which exploits data item interrelations manifested by the business rules (or validation checks), to optimise the layout of the web forms comprising a complex service. The approach is validated through its application on a tax return form e-service. Copyright Β{\textcopyright} 2005 Inderscience Enterprises Ltd.},
	keywords = {electronic services, Form layout, Form semantics, Integrated environment, Interfaces (computer), Optimization, semantics, Taxation, Usuability, Validation checks, World Wide Web},
	doi = {10.1504/IJWET.2005.007465},
	url = {http://www.scopus.com/inward/record.url?eid=2-s2.0-24344507764\&partnerID=40\&md5=e94b487785303410cb7bf88df9d12c86},
	author = {Costas Vassilakis and Giorgos Lepouras and S. Rouvas and P. Georgiadis}
}
@conference {Lask2001a,
	title = {e-Citizens and e-Consumers: Is There a Difference?},
	booktitle = {Proceedings of the PCHCI 2001 Workshop: "Transforming Web Surfers to E-Shoppers"},
	year = {2001},
	month = {12},
	pages = {47-50},
	abstract = {Both the business sector and the government are nowadays embracing Internet technologies in order to provide high quality on-line services to their "target groups". In both cases, service providers are trying to transform web surfers, casually visiting their web sites to seek information, to users of their electronic services, i.e. e-consumers and. e-citizens. In this paper, we address the similarities and the differences between the business and the government, when they act as service providers, with respect to the factors for successful service and the issues that must be addressed.},
	author = {Laskaridis, G. and Costas Vassilakis and Giorgos Lepouras and S. Rouvas}
}
