@article {828,
	title = {Chatbots for Cultural Venues: A Topic-Based Approach},
	journal = {Algorithms},
	volume = {16},
	year = {2023},
	month = {jul},
	pages = {339},
	abstract = {<p>Digital assistants{\textemdash}such as chatbots{\textemdash}facilitate the interaction between persons and machines and are increasingly used in web pages of enterprises and organizations. This paper presents a methodology for the creation of chatbots that offer access to museum information. The paper introduces an information model that is offered through the chatbot, which subsequently maps the museum{\textquoteright}s modeled information to structures of DialogFlow, Google{\textquoteright}s chatbot engine. Means for automating the chatbot generation process are also presented. The evaluation of the methodology is illustrated through the application of a real case, wherein we developed a chatbot for the Archaeological Museum of Tripolis, Greece.</p>
},
	keywords = {chatbots, cultural venues, Museums, RDF triples, topics},
	doi = {10.3390/a16070339},
	url = {https://doi.org/10.3390/a16070339},
	author = {Vasilis Bouras and Dimitris Spiliotopoulos and Dionisis Margaris and Costas Vassilakis and Konstantinos Kotis and Angeliki Antoniou and George Lepouras and Manolis Wallace and Vassilis Poulopoulos}
}
